Here to help

Growly Support

For account questions, missing purchases or a problem with a lesson, email the Growly support address below.

support@getgrowlyapp.com

This link opens your email app. If it does not open, copy the address into your email service. Nothing is sent until you send the email.

Help us understand the problem

• Include your device type, app version and what happened.
• For account requests, write from the email associated with your Growly account when possible.
• For a purchase issue, include the store and order reference if available. Do not send your password or full payment card details.
• For content or AI concerns, identify the lesson or reply and explain the issue. In the app, long-press an AI reply to report it.

Subscriptions and refunds

Manage or cancel a subscription through Apple subscription settings or Google Play subscriptions. Use the same store account that made the purchase. Refund rules and links are in our terms.

Delete an account or request your data

See the account deletion page for an email request you can send without reinstalling Growly. Privacy requests can be sent to the same support address. Account deletion does not cancel a store subscription.